coffee industry ·Jun 23, 2014

Now Hiring Coffee Bar Manager

Coffee Bar Manager

Position Description

The Coffee Bar Manager works as a member of Olympia Coffee’s Retail Team. S/he is supervised by the Retail Director, works in close collaboration with the Retail Trainer and supervises a team of Baristas in operation of the coffee bar. The Coffee Bar Manager is responsible for managing his/her coffee bar’s operational and financial success.

General Responsibilities

Ensuring the store is providing consistently excellent products and service, and that the environment is inviting, clean, and well stocked.
Building a well-developed and high performing team that works together collaboratively and upholds the Olympia Coffee Staff Member Expectations.
Promoting a positive staff moral and favorable image in the community as a local, hand crafted artisan brand.

Specific Duties

Bar Operation and Budgeting

Perform barista tasks during scheduled shifts (15-20 hours per week): prepare drinks, provide an outstanding customer experience, operate point of sale, stock products, and cleans store.
Ensure clean, attractive, and inviting cafe environment.
Create and execute plans to elevate product quality and customer experience, as well as minimize waste and reduce costs.
Participate in financial goals of store including development and implementation of systems for increasing efficiency and profitability of the store.
Monitor and manage labor levels to increase efficiency without sacrificing quality or customer experience.
Maintain vendor relationships and keep products in stock by ordering products or communicating café inventory needs to Wholesale Department.
Maintain relationships with bakeries, including placing orders, introducing new products, tracking and minimizing waste.
Maintain scheduled preventative maintenance on all equipment, and ensure that all equipment is in proper working order.
Troubleshoot small repairs and work with the retail director toward a resolution on larger repairs.
Maintain safety of cafe environment and ensure proper handling and storage of food products.

Team Development and Education

Recruit, hire, and supervise a team of baristas for coffee bar operation.
Work closely with the Retail Trainer for initial and ongoing training for coffee bar team.
Demonstrate leadership in coffee preparation, bar management, and hospitality.
Create weekly schedules for coffee bar team, adjust hours and shift as necessary.
Facilitate communication between coffee bar team and work any issues towards resolution.
Maintain complete knowledge of all coffees and retail products, stay up-to-date on emerging products, promotions, and policies and ensure education of coffee bar team.
Develop leadership within team including hiring and supervise lead baristas.
Educate and ensure coffee bar team is upholding company procedures and policies, use corrective action as necessary.
Promote positive staff moral and relationships with staff members including honoring staff member company anniversaries.
Maintain calendar of staff member reviews, including scheduling and facilitation of reviews.

Desired Characteristics

Passionate about coffee, great work ethic and desire to be at Olympia Coffee Roasting Co
Positive attitude, great communication, and strong leadership skills.
Strong knowledge, background, and experience in coffee preparation, bar management and hospitality.
Detail-oriented and excellent organization skills
Ability to solve problems and prioritize important tasks
Self-motivated with the ability to manage independently
Capable of handling sensitive and confidential information
Basic computer skills and technological troubleshooting
Ability to manage projects and hold others accountable for job performance

Salaried Position based on a 35 hour work week

10 Days Paid Time Off

Mileage reimbursement for company errands

Coffee benefits package

To apply please include a cover letter and resume attachment to info@olympiacoffee.com

Posting closes July 7th 2014