Join Us at the Specialty Coffee Expo 2025-Onboarding and Employee Retention
At Olympia Coffee, we recognize that our team is the heart of our success. Effective onboarding and training are crucial for nurturing skilled baristas and ensuring exceptional customer experiences. That's why we're excited about the upcoming lecture, "From Interviewee to New Hire: Expediting Onboarding and Training for Employee Retention," at the Specialty Coffee Expo 2025.
Lecture Details:
📅 Date: Sunday, April 27, 2025
⏰ Time: 11:30 AM – 12:30 PM
📍 Location: Specialty Coffee Expo, Houston, TX
Why Attend?
Staffing a cafe presents unique challenges, especially when aiming for high-quality specialty coffee service and hospitality. This lecture will delve into effective interview structures, streamlined training systems, and programs designed to reduce time to proficiency. Implementing these strategies can significantly enhance employee retention and performance.
Key Takeaways:
✔ Developing structured interview processes to identify top talent
✔ Implementing efficient training systems to accelerate new hire proficiency
✔ Designing onboarding programs that foster employee engagement and retention
Meet the Experts: Reyna & Richelle
Reyna Callejo, Director of Training and Innovation, spearheads new hire and continued education programs. She standardizes café service, develops training systems, and fosters coffee excellence among employees and the Seattle coffee community. With her expertise, Olympia Coffee has built a scalable training model that reduces time to proficiency and supports long-term career growth.
Richelle Parker, Director of Operations at Olympia Coffee and Moonrise Bakery, is a key leader in hiring and staffing. She curates the interview and onboarding process, ensuring that every new hire is aligned with our values and operational excellence. Richelle's extensive experience in managing multiple back-of-house teams makes her an invaluable voice in shaping how we bring in and retain top talent.
Investing in comprehensive onboarding and continuous education is vital for the growth of our team and the satisfaction of our customers. We encourage all coffee professionals to attend this
